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Is participation in the electronic temporary registration program required by Florida law?
In accordance with Florida Statute 320.96, effective July 1, 2008, if a dealer issues a temp tag for the sale of a vehicle it must be reported electronically. As of October 1, 2009, temp tags must be printed on all new plates. As of August 1, 2010 metal plates may be transferred within our temp tag program.
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How do I sign-up to be able to use the service?
Getting started with the service is very easy. If you are a Florida licensed dealer, Click here to register your dealership and start printing temp tags, temporary registrations, and transferring metal plates in minutes.
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What type of printer do I need to print temporary tags?
Florida ETR's temp tag program will work with virtually any standard laser printer. We do find in some cases that changing the paper setting to "thick paper" in the printer settings results in better tag printing on some printers, but in most cases, printing a temp tag works perfectly out of the box.
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Will a driver's license stop keep me from issuing a temp tag?
A driver's license stop will not keep you from issuing a temp tag.
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Will a brand on a vehicle keep me from issuing a temp tag?
In some cases a brand will prohibit temp tag issuance. Vehicles with a "rebuildable salvage" title cannot be registered through our system.
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Can I issue a second temp tag to an individual if the title work is not completed in 30 days?
Yes, you may issue a second temp tag for the same vehicle to the same registrant after 30 days if the title work has not yet been completed. To issue a third temp tag speak directly to your local DMV office or tag agency.
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Why is a Florida driver's license or customer name/date-of-birth/sex required before completing a transaction?
In an effort to avoid duplicate customer identifications in the FLHSMV database, dealers will input their customer information which will then be checked against the FLHSMV database. If a customer identification for that person is found, their information in the FLHSMV system will be used to complete the transaction. If not, a new record will be created.
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What if a customer identification is found in the DHSMV database, but the information the customer provided the dealer is different?
If the information a dealer has for a customer's address has changed from what is found in the DHSMV's database, the dealer may update the customer's address in the DHSMV database.
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What happens if I enter a driver's license number and no record is found?
Florida driver licenses will be in the DHSMV database. Driver's license from states other than Florida foreign driver licenses will require a new record to be created using the customer's name, date-of-birth and address. This is self-evident in the program and our easy process of printing temp tags will guide you through each of the steps.
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Why do I have to enter all the vehicle information into Florida ETR?
If the VIN you entered is already registered with the DHSMV you will not need to input additional vehicle information. However, if the vehicle has not previously been entered in DHSMV database, the systemj will require you to provide that information (i.e. year, color, body style, etc.).
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What is the cost for using the Florida ETR temp tag program?
The cost of $4 per ETR issued covers the following: (1) the electronic upload of temp tag registration information to the DHSMV (2) printing of the temp tag on the special weatherproof media (3) an electronic log of all temp tags issued from your business (4) customer service reps are available whenever you need them. The cost of $2 per blank temp tag provides you with blank temp tags whenever you need to restock. See next question for info on blank temp tags.
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What is the cost for blank temp tags?
The cost of blank temporary tag stock is $2 each. A shipping cost of $7.95 is added to all orders. Expedited shipping is available on the temp tag order page.
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Where do I order new blank temp tags?
Once logged in, you may order new blank temp tags on the My Account>Order Blanks tab. You may also set automatic reorder levels so that we monitor the number of blank tags you have left and we send them to you as you start running low (i.e. "When I have 10 tags left, send me 50.") This proactive approach of monitoring tag inventory helps to ensure that you're never left in the dark with no paper tags at the time of selling a car. Set your reorder level on the My Account > Order Blanks page.
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What type of customer service support will I get by using Florida ETR?
When you register with Florida ETR for electronic temp tag service, you get local, live, exceptional customer service and support whenever needed. We are available during extended business hours and can be reached at 888-675-7477 and through the support section of the website.
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I am being asked for my Dealer PIN. Where do I find that?
The Dealer PIN is your regular Dealer license PIN that you received from the Florida DMV when you got your license. It is on a thin, white sheet of paper and is 4 digits. If you don't know it, you can contact your local Florida DMV office (or tag agency if you have a close relationship with one) for assistance. Tip: If you have ordered temp tags in the past that were written on, your PIN was required for that transaction.
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Why must I enter my PIN number?
Entering your PIN number ensures certain levels of security during the DHSMV verification process for each dealer.
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Why should I choose Florida ETR as my vendor for temp tag service?
There are many reasons why thousands of independent and franchise dealers have chosen to use Florida ETR as their vendor of choice for the Florida DMV electronic temporary registration service. First off, we value each customer and the relationship we have with them. Without you, we wouldn't be here. Our temp tag web-based service is filled with great dealer features and overly simplistic to use for printing temp tags online. We've been rated the easiest-to-use and most user-friendly temp tag printing vendor in Florida. We can help you with more than just temp tags and metal plate transfers. Want to print state required Florida DMV dealer forms or run business reports with a car dealer inventory management system when selling a car? We offer it. Want to showcase your inventory on a car dealer website for your dealership? We offer it. Want to send your inventory to many different car dealer classified sites all over the web so you can attract more business and sell more cars? We offer it. Want to process payments online from your customers via ACH or credit/debit card? We offer it.
