Temp Tag Frequently Asked Questions
- Is participation in the electronic temporary registration program required by Florida law?
- How do I sign-up to be able to use the service?
- What type of printer do I need to print temporary tags?
- Will a driver license stop keep me from issuing a temp tag?
- Will a brand on a vehicle keep me from issuing a temp tag?
- Can I issue a second temp tag to an individual if the title work is not completed in 30 days?
- Why do I have to have a Florida drivers license or customer name/date-of-birth/sex before completing a transaction?
- What if a customer identification is found in the DHSMV database, but the information the customer provided the dealer is different?
- What happens if I enter a driver license number and no record is found?
- Why do I have to enter all the vehicle information into Florida ETR?
- What is the cost for using Florida ETR?
- What is the cost for the blank temporary tag stock?
- Where do I order new blank temp tags?
- What type of customer service support will I get by using Florida ETR?
- The screen is asking for my Dealer PIN. Where do I find that?
- Why must I enter my PIN number?
Q. Is participation in the electronic temporary registration program required by Florida law?
A. In accordance with Florida Statute 320.96, effective July 1, 2008, if a dealer issues a temp tag for the sale of a vehicle it must be reported electronically. As of October 1, 2009, temp tags must be printed on all new plates and transfer plates.
Q. How do I sign-up to be able to use the service?
A. Getting started with the service is very easy. Click here to register your dealership and start printing temp tags in minutes.
Q. What type of printer do I need to print temporary tags?
A. Florida ETR's temp tag program will work with virtually any standard laser printer. We do find in some cases that changing the paper setting to "thick paper" in the printer settings results in better tag printing on some printers, but in most cases, printing a temp tag works perfectly out of the box.
Q. Will a driver's license stop keep me from issuing a temp tag?
A. A driver's license stop will not keep you from issuing a temp tag.
Q. Will a brand on a vehicle keep me from issuing a temp tag?
A. In some cases a brand will prohibit temp tag issuance. Vehicles with a "rebuildable salvage" title cannot be registered.
Q. Can I issue a second temp tag to an individual if the title work is not completed in 30 days?
A. Yes, you may issue a second temp tag for the same vehicle to the same registrant after 30 days if the title work has not yet been completed. You cannot issue a third temp tag.
Q. Why do I have to have a Florida drivers license or customer name/date-of-birth/sex before completing a transaction?
A. In an effort to avoid duplicate customer identifications in the DHSMV database, dealers will input their customer information which will then be checked against the DHSMV database. If a customer identification for that person is found, their information in the DHSMV system will be used to complete the transaction. If not, a new record will be created.
Q. What if a customer identification is found in the DHSMV database, but the information the customer provided the dealer is different?
A. If the information a dealer has for a customer's address has changed from what is found in the DHSMV’s database, the dealer may update the customer’s address in the DHSMV database.
Q. What happens if I enter a driver's license number and no record is found?
A. Florida driver licenses will be in the DHSMV database, other States and foreign driver licenses should not be entered and a new record must be created using the customer's name, date-of-birth and address. This is self-evident in the program and our easy process of printing temp tags will guide you through each of the 3 steps.
Q. Why do I have to enter all the vehicle information into Florida ETR?
A. If the VIN you entered is already registered with the DHSMV you will not need to input additional vehicle information; however, if the vehicle has not previously been entered in DHSMV’s database, you will provide that information to the DHSMV (i.e. year, color, body style, etc.).
Q. What is the cost for using the Florida ETR temp tag program?
A. The cost of $4 per ETR issued covers the following: (1) the electronic upload of temp tag registration information to the DHSMV (2) printing of the temp tag on the special weatherproof media (3) an electronic log of all temp tags issued from your business (4) customer service reps are available whenever you need them. The cost of $2 per blank temp tag provides you with blank temp tags whenever you need to restock. See next question.
Q. What is the cost for blank temp tags?
A. The cost of blank temporary tag stock is $2 each. A shipping cost of $7.95 is added to all stock orders. Expedited shipping is available upon checkout.
Q. Where do I order new blank temp tags?
A. Once logged in, you may order new blank temp tags here (click on the ORDER BLANKS tab).
Q. What type of customer service support will I get by using Florida ETR?
A. Florida ETR includes exceptional live customer service and support whenever you need. We are available during extended business hours and can be reached at 888-675-7477 and through the support section of the website.
Q. The screen is asking for my Dealer PIN. Where do I find that?
A. The Dealer PIN is your regular DHSMV Dealer license PIN. If you don't know it, you can contact your district DMV office for assistance. Tip: If you have ordered the former writable temp tags in the past, your PIN was required for that transaction.
Q. Why must I enter my PIN number?
A. Entering your PIN number ensures certain levels of security during the DHSMV verification process for each dealer. This is required only once if you check "Remember PIN" after entering it.
